Website Support & Training
Ongoing website maintenance, updates, and training so your digital presence stays healthy and current.
Website Support & Training
A website is never truly finished. Software updates, security patches, content changes, and performance optimization are all ongoing needs. We offer flexible support plans so you're never left to figure it out alone.
- WordPress updates and security patches
- Content updates and page edits
- Performance monitoring and optimization
- Uptime monitoring and issue alerts
- Backup management and restoration
- One-on-one training sessions
- Priority email and phone support
- Monthly health reports
You got a great website built. Now what? WordPress needs updates. Plugins break. SSL certificates expire. And you still can’t figure out how to change that one paragraph on your homepage. Sound familiar?
“I build websites so clients can actually use them. But I also know that ‘easy to update’ still means you need someone to call when things go sideways. That’s what this service is.” — Bob Narindra
Why Your Website Needs Ongoing Support
A WordPress website isn’t a “set it and forget it” tool. WordPress core, your theme, and every plugin release updates regularly — often for security reasons. Skip those updates and your site becomes a target. Apply them carelessly and your site can break.
Most small business owners don’t want to think about this stuff. You shouldn’t have to. But ignoring it is how businesses end up with hacked websites, slow load times, and that embarrassing “this site may be compromised” warning in Google search results.
Security & Updates
WordPress core updates, plugin updates, theme updates — all tested and applied carefully so nothing breaks. Security monitoring to catch issues before they become emergencies. Regular backups so you’re never at risk of losing everything.
Performance Monitoring
Slow websites lose customers. I monitor your site speed, uptime, and Core Web Vitals. When something slows down — a bloated plugin, an oversized image, a server issue — I catch it and fix it before your visitors notice.
Training & Empowerment
I teach you how to make the updates you want to make — adding blog posts, changing images, updating prices, adding staff bios. You get screen-recorded tutorials specific to your site, not generic YouTube videos. When you’re comfortable, you save money. When you need help, I’m here.
Content Updates & Changes
Need a new page? Want to update your service descriptions? Adding a holiday notice or a new team member? Just send me what you need and I’ll take care of it — usually within 24 hours for simple changes.
Support Plans
Every website I build comes with 30 days of included support. After that, you have options:
- Basic Care — $75/month — WordPress core, plugin, and theme updates. Monthly backups. Security monitoring. Email support for questions.
- Standard Care — $150/month — Everything in Basic, plus up to 2 hours of content changes per month, performance monitoring, and priority response times.
- Full Support — Custom pricing — For businesses that need regular updates, ongoing SEO work, or dedicated availability. We’ll build a plan that fits.
“I don’t lock you into expensive retainers for work you don’t need. Some clients call me twice a year. Some call me twice a week. The plan should match your actual needs.” — Bob Narindra
Training That Actually Sticks
I’ve trained hundreds of business owners to manage their own WordPress sites. Here’s what makes it work:
- Custom to your site — I record tutorials using your actual website, not a demo site
- Your pace — live sessions over Zoom, recorded so you can replay anytime
- Practical focus — I teach you the 5-10 things you’ll actually do, not the 500 things WordPress can do
- No jargon — if I catch myself saying “widget” or “shortcode,” I stop and explain in plain English
- Follow-up support — questions after training? Just email or call. I don’t charge for quick clarifications.
One-on-one training sessions start at $150/hour, with most clients needing 2-3 sessions to feel confident managing their content independently.
Who This Is For
- You have a WordPress website and want someone reliable handling the technical side
- You want to learn how to update your own site without breaking things
- You’ve been burned by a developer who disappeared after launch
- You need quick, affordable content changes without the overhead of a full agency
- You want peace of mind knowing your site is secure, backed up, and performing well
Related: The Hidden Cost of a Slow Website · Why Visitors Don’t Trust Your Website · Web Design Services · SEO & GEO Services
Have a Project in Mind? Let's Talk.
Ready to get found everywhere your customers search? Let's talk about your goals, your challenges, and what it takes to build a digital presence that actually works.
Whether you need AI-optimized web design, strategic content, or a complete digital overhaul — this conversation is free, focused, and designed to give you clarity.
- Location
Grants Pass, Oregon — Serving clients nationwide - Phone / Text
(541) 226-8087 - Response Time
Typically within a few hours